As well as the feedback we receive via Facebook and Twitter we are fortunate enough to regularly receive email from our satisfied customers. All the comments below are taken from individual emails we have genuinely received from some of our many satisfied customers.
Our staff are always pleased to hear from you when we've met or exceeded your expectations.
just wanted to let you know parcels just arrived!
Well done for the very efficient service!
All the bestJon
as a relatively new customer just thought I would say thanks for the overall great service. We are a social enterprise working in a tough part of Merseyside and just starting up the toiletries side of our enterprise which as you may guess is mainly to do with food.
The staff have always been great, helpful and patient. Deliveries always on time and packing fantastic.
I can imagine people being quick to complain when things go wrong so just thought I would say good job, nothing going wrong. Great company, great range and fantastic staff. Thanks your doing it 'so right'
Kind regards and best wishesPete and Jackie
Shipment received today dead on time stipulated. Thank you for all the extra efforts you all went to, it is much appreciated. Also, could you please pass on our thanks to your courier company, which unlike some I could name, actually phone/ buzz to get the parcel to me, rather than just drop a card off.
I hope you didn't mind my plug for the Soap Kitchen, but so far they'vedone themselves proud in all my dealings with them.
thank you for replying so quickly to my enquiry
Your reply was clear, comprehensive and encouraging!
T Goadby (Mr)
They are a very good price & an excellent service, I will definitely buy from you again when I need more bottles.
I have also passed you details on to someone else who was also looking for the same thing.
Thanks & will make a point of recommending you and your company to anyone who wants excellent service and nice, helpful people to deal with !!
Just to say thank you for the prompt refund confirmation received today, you are a company with whom I can deal in confidence.
Will try them out!
PS: Love your website: v. inspiring!!!
I know I'm late, but apart from wishing you a Merry Christmas and a prosperous New Year. I would like to say a big thanks for getting my items to me sooooo quickly.I know you were under pressure and yet you still managed to see to my order, which left me loads of time to make the products up.
I will not forget! and would recommend you
Thanks for all your help
all the bestEvelyn
I'll be back soon for more materials
I am emailing to thank you for the fantastic service you have provided sending my express parcels. They both arrived this morning before 9.00am.
Thanks from a satisfied customer.
Just a note to thank you for your wonderful service - It seemed, no sooner than I had placed our order than it was with us - Thank you!
Kind regards, and all the best for 2012