Hi Soap Kitchen,

Shipment received today dead on time stipulated. Thank you for all the extra efforts you all went to, it is much appreciated. Also, could you please pass on our thanks to your courier company, which unlike some I could name, actually phone/ buzz to get the parcel to me, rather than just drop a card off.

Yours faithfully,

Donald / Soapbox

Hi all

There is some useful information on certification to be found here -
http://www.thesoapkitchen.co.uk/certification.htm. The Soap Kitchen is
also a quick-to-deliver, reliable and reasonably priced (based on my
comparisons anyway) supplier for all sorts of goodies.

I hope you didn't mind my plug for the Soap Kitchen, but so far they've
done themselves proud in all my dealings with them.

Sally

...and the service is phenomenal, goods received this morning.

Thank You.

Thanks for the speedy reply.

You're a godsend!

Hi Richard,
thank you so much for the samples which arrived in the post today, and
also for the mandarin oil which arrived last week.  Hope everything's going
well with you at his time of year!  I'm still at the experimenting stage.  I
used your neem oil shampoo bar this morning - it works really well.  I'm
grateful for all the samples - it helps me get an idea about the different
scents.  The paper's lovely too.
 
Linda

Dear Richard,

thank you for replying so quickly to my enquiry

HI  this is a very good web site  and when I phoned your head office the
other day a nice person called Richard was very helpful to a 'green' soap
maker  so now I will soon be a soapy thanks again
Darleen

Hi There,
Just to say that I love your site and products.
My daughter and I make herbal products (and soaps from now on)
on a small scale and are always looking for good suppliers.
Up until now I have been buying stock from up to 6 different
suppliers, both here and in the USA.
I am always being told that, no, sorry, you can't get that, etc etc.
Guess what?
You have it all on your site, and, what's even better, it's really well
priced.
More orders will follow I assure you.
Best wishes,
Ed

Richard,

THANK YOU!

Your reply was clear, comprehensive and encouraging!

Very good site - I love the recipes

Just had to tell you I LOVE the colors you have used for your shop!

A part from being a very useful site it is also friendly and welcoming

Thank You very much for your lovely site.

I've found it difficult to obtain some of the products you offer in such
economically sound amounts.

Lesley

Thanks, I was very pleased with my purchase, fast delivery and even
though I didn't buy any smellies what a gorg smell when I opened my
parcel !!
 
Highly recommended.
 
Lindsey

love your site hope to do business soon

I received a couple of your handmade soaps in a Christmas Parcel from a friend in Devon. They are lovely!! Thought I\'d check out the
website.

Thanks,
Sharon.
South Australia

Hi, I would like to wish you and your staff a very Merry Christmas and a
Happy, Healthy and Successful New Year.
Thank you for your very friendly service
D Brace

Thank you for your help and replying so promptly, can i say that your web
site is one of the nicest and easiest i have ever come across.

Dear Richard,

Thank you very much for your very helpful & thorough answer.

Regards

Emma

I received the order this morning that was placed with you on Friday evening. By my calculation this is one working day turn-around. AMAZINGLY
Excellent service! I am also impressed by the shipping charge for this product which was more or less equal to the actual postage - so many
companies nowadays are greedy and charge exorbitant amounts for carriage in order to boost their profit. Your company is obviously a welcome
exception to this.

Many thanks, much appreciated.

T Goadby (Mr)

Just to say thank you for the very quick delivery of these bottles.
 
They are a very good price & an excellent service, I will definitely buy from
you again when I need more bottles.
 
I have also passed you details on to someone else who was also looking
for the same thing.
 
Thanks again
Sara

Richard - an enormous THANK YOU!
Sally

I cannot BELIEVE how helpful you are! Thank you very much indeed.

All the best

Bridget

You are a star !!

Thanks & will make a point of recommending you and your company to anyone who
wants excellent service and nice, helpful people to deal with !!

Liana

Hi There

Just to say thank you for the prompt refund confirmation received today, you
are a company with whom I can deal in confidence.

Excellent service

Derek

I must say your customer service is second to none (and you have my
permission to bung that comment on your website!); here, as
requested, is my
shipping address:

This is well over due, as I attended a soap making coarse in February. I found the day so enjoyable and enlightening. Richard is full of information
about soap e.t.c. and is willing to share this with anyone who enquires.

"Thank goodness for people Like them".

Jayne

Just to say thank you for the samples received this morning - they are
wonderul!!
I would like to say that I am thrilled with your customer service - it's
>second to none, I have not found another company who cares about its
customers like you do in the 4 years that I have been in business. 
I am now a regular customer of the Soap Kitchen and shall spead the
word!! 
>Please feel free to put this on your website, you deserve the praise!!

Many thanks!!

Lyn

I just wanted to add a compliment to your comments page. I am just starting out in business making bath salts, salt scrubs, soap scrub bars and
bath melts. I have ordered twice from your website now and am very impressed with your range of products, pricing, friendly customer service and
comprehensive & informative website. Your recipe pages have been very useful and given me inspiration to try different ingredients. My handmade
products have been recieved really well so far. I will continue to use you as my main supplier without hesitation. Keep doing what you\'re doing.
Many thanks to you.

Anna Brown
Natures Instinct

Many thanks.

Will try them out!

PS: Love your website: v. inspiring!!!

Jane

Hello,
 
I know I'm late, but apart from wishing you a Merry Christmas and a
prosperous New Year. I would like to say a big thanks for getting my items
to me sooooo quickly.
I know you were under pressure and yet you still managed to see to my
order, which left me loads of time to make the products up.
 
I will not forget! and would recommend you
 
THANK YOU!!!!!

Thank you for your quick response, your customer service has been
excellent and I have no problems with your company. I would like to
continue with this great working relationship as my business is starting to
get busy and will be ordering quite a lot from you.
Kind regards
Rebecca

Thanks! Great info on your site. impressive!

Impeccable service as always, fantastic products!

Firstly let me congratulate you all on the superb website, its soooooo
easssy to follow and find what you need. I usually get so annoyed with
sites that I go somewhere else but not with yours.

Karen

I would like to add that I find your website absolutely brilliant, a mine of
information!
I have tried one of the recipes & can't wait to try out many more!!
Thankyou for everything.

Michele.

Hello just wanted to tell you what a great website.Easy.no fuss,great products.Everything you need in one place.Really enjoyed
looking through everthing.I will be looking forward to ordering with you.All the best... Stephanie

Thankyou very much for replying to my email.  Your explanation has put
my mind at rest and I do not recall this information in any of the books I
have read, maybe I am reading the wrong books! Your website is very informative
and helpful and I look forward to doing business with you in the future.
Regards
Lorraine

Hi to everyone at the soap kitchen.
I've been looking for a better soap making supplier and I now think I've found it! Your prices are great, your appearance is great and I hope I
build a strong relationship with you!
Lisa

We have received our order  today! (ordered last week).Thank you! We
really can use this fast delivery...
 
Kindest wishes,
Babita

Thanks very much for the order.  Your service is without a doubt second to
none.  Hope you all have a profitable season and a restful Christmas when
it finally comes.
 
Thanks for all your help
 
all the best
Evelyn

Just a quick note to say thank you for responding to my query so quickly.
Your email made things a lot clearer for me, you've been a great help.
Thanks again for your assistance, and for providing at The Soap Kitchen,
an invaluable and much appreciated service.

Sincerely,
Brooke

Thank you so much for my order, I received it yesterday. You're a brilliant
company, ethical, good prices, excellent communication - and I hope to do lots
of business with you in the future!
Many thanks,
Rachel

Oh great! Thanks so much for your help, you give great service!
Emma

Many thanks for the beautifully wrapped package which arrived yesterday,
hidden neatly in my 'outside' door cupboard. I was delighted with the
service and, of course, the contents!
Many thanks. Excellent.
Maggie

Thank you so much for sorting out the courier problem & getting my order to me so quickly afterwards! Your customer service is second to
none, Thanks again, Carla

What a great site, once again thanks for a good shopping experience, I
like the paypal payment system, I wish more online sites would take it up
as I hate putting my credit card details over the net.
 
I'll be back soon for more materials
 
Ian

Just a quick note to say THANK YOU for your excellent customer care service and swift delivery. Keep up the good work!

Sheila

Just a big thank you for both my recent orders, great range of products and service.

Sue

Good morning,

I am emailing to thank you for the fantastic service you have provided sending my express parcels. They both arrived this morning before 9.00am.

Thanks again

Elaine

I've never come across such efficiency and excellent customer service???....you can't be human!!!!

My first order arrived today - really quick and very good service.

Thanks from a satisfied customer.

Sue

Happy with Soapkitchen since years, always keen to help with challenges, always kind so and A+ in service and always recommand the company to other soapcompanies. Thank u Richard

Hello,Just a quick message to thank you about the excellent items!I will shop again very soon!
Kind regards
Dimitra

Excellent service! received product less than 24 hours after ordering. Thankyou, look forward to doing so much more business with you now.

Sarah

Just wanted to say how impressed I was with your service and speed of delivery - all arrived just 2 working days after I ordered and was spot on - I took a risk ordering for school supplies from an unknownn company and it paid off - thank you, will definitely be back and recommend you to others

Fay

Just to say what a service!!!! It just arrived - HUGE thanks xxxxxx

Emma

Richard,